just a reminder to us all.
when you're calling/talking to someone about customer service stuff etc mainly about something you're a tad bit unhappy about,
i hope we all remember that they are most likely not your problem.
somewhere, someone else is, not the pithily little person who takes phone calls and stands behind the desk.
do not threaten them.
do not yell at them
do not tell them all the dumb things you plan to do if you do not get your way.
do not be dumb.
again, they are not the cuase of your problem.